The Department of Labor is seeking a motivated individual to provide technical, supervisory, and administrative support for the Vermont Department of Labor's Unemployment Insurance Call Center. This involves supervising day-to-day operations, oversight of claims intake, special programs, creating and updating unit procedures, along with participating in the development, refinement, and implementation of automated systems.
This position, UC Program Administrator II (Job Requisition #49336), is open to all State employees and external applicants.
If you would like more information about this position, please contact.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Duties are performed in standard office setting. Good human relations skills are needed to deal with upset or irate employers and claimants. Occasional travel may be required for which private means of transportation must be available.
Bachelor's degree AND EITHER one (1) year or more in unemployment compensation, employment services, labor/industrial relations, or legal work that includes one year or more of supervisory experience OR one (1) year or more in the field of human resources with a concentration in benefits or labor relations, investigations, or federal/state unemployment compensation laws and regulations that includes one year or more of supervisory experience.
OR
Associate's degree AND EITHER three (3) years or more in unemployment compensation, employment services, labor/industrial relations, or legal work that includes one year or more of supervisory experience OR three (3) years or more in the field of human resources with a concentration in benefits or labor relations, investigations, or federal/state unemployment compensation laws and regulations that includes one year or more of supervisory experience.
OR
High School diploma or equivalent AND EITHER five (5) years or more in unemployment compensation, employment services, labor/industrial relations, or legal work that includes one year or more of supervisory experience OR five (5) years or more in the field of human resources with a concentration in benefits or labor relations, investigations, or federal/state unemployment compensation laws and regulations that includes one year or more of supervisory experience.
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
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