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Aroma Joe's is in the business of fueling the modem world. Our Baristas provide a personal customer experience that is always upbeat, lively, fun, and energetic. This is a place that energizes your day, feeds your passions, and brings people together. The goal every day is to make sure everyone leaves a little happier. Aroma Joe's Shift Leaders assist TL's with daily operations and help identify areas of improvement as well as achievements TL's may miss. Shift Leaders help maintain a positive work environment that creates happy employees and customers.
YOU'RE KNOWN FOR:- Being someone your co-workers look up to, respect, and naturally come to with questions.
- Your ability to master recipes and individually tailor products to customer needs.
- Providing an animated and personalized experience to every customer.
- Emitting a contagious, positive energy and attitude.
- Your fun, outgoing personality and great smile.
- Being fair and consistent in your principles.
- Your flexibility with scheduling.
- Willingness to learn from upper Management and desire to grow with Aroma Joe's.
- Being professional and responsible.
- Leaving emotions out of professional environment.
- Giving positive and negative feedback and providing solutions.
- Remembering recipes, procedures, names, and faces.
- Delivering information in an organized manner.
- Practicing patience when facing a difficult task.
- Providing above and beyond customer service.
- Problem solving and adapting to situations.
- Working in a fast-paced environment.
- Communicating clearly and with tact.
- Active watching and listening.
- Making recommendations.
- Working in a team setting.
- Working under pressure.
- Talking to new people.
- Leading by example.
- Anticipating needs.
- Meeting deadlines.
A DAY IN THE LIFE:
- Finding ways to support your TL, team, customers, and community that exceed expectations.
- Communicating with TL on various topics.
- All basic Barista tasks are still performed daily.
- Assisting TL with placing inventory orders.
- Performing equipment maintenance.
- Supporting CT's with training needs.
- Assisting with Daily deposits, etc.
- Weekly inventory count.
- First point of contact when TL unavailable.
Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you.
Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
We are an equal opportunity employer.We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.