RSG's Market Research team is seeking an ambitious, growth-oriented Market Leader with deep experience delivering transportation and travel behavior survey work to federal, state, regional, and local agencies. Prior experience with the National Household Travel Survey, other Metropolitan Planning Organization (MPO) travel surveys and / or commuter travel surveys preferred. Within RSG's Market Research team, Market Leaders lead teams comprised of multiple project managers, consultants, and analysts. These teams are responsible for delivering a large number of complex and large-scale projects across one or more market areas.

If you are ready to make an impact, please submit you application, along with your resume and cover letter HERE

PRIMARY PURPOSE

Market Leaders are subject matter experts that plan and manage medium sized teams responsible for complex and large-scale projects within a geography or service line. They are responsible for the performance of the team and growth of existing markets, while working to identify new opportunities. Additionally, will have direct project management and work product responsibilities ensuring on-time and on-budget project delivery that result in high customer satisfaction and excellent business performance outcomes.

RESPONSIBILITIES

Leadership and Execution (15%)

• Internalize RSG's mission, vision, values, practices and strategies and speaks confidently, accurately and persuasively to advance all.

• Actively work in alignment with leadership to confidently and accurately operationalize strategies and tactics.

• Lead and guide a market/service line for a region, executing consulting engagements on-time and on-budget with RSG's high standard for delivery.

• Develop project strategies that align with client and organizational goals, considering client objectives and industry trends.

• Collaborate with cross-functional teams to improve and expand service offerings.

• Guide project managers in managing project resources efficiently, including human capital and other project-related assets.

• Identify opportunities to optimize resource allocation to win and deliver work optimally.

• Identify opportunities for service enhancement and innovation.

• Monitor and drive accountability for on-time and on-budget delivery of high quality projects.

• Actively participate in the recruitment, selection, management of staff, including mentoring and development of staff.

• Mentor consulting leadership to enhance the overall capabilities of the consulting team. Ensures junior staff are receiving effective mentorship and guidance for growth.

Business Development and Client Relations (25%)

• Drive business development efforts to generate revenue.

• Play a key role in positioning the consulting division strategically within the market.

• Develop and nurture client relationships that contribute to growth of larger/longer relationships.

• Understand client needs and contribute to solution development, while acting as a key point of contact for clients.

• Identify growth opportunities within existing client organizations, and build new client relationships.

• Identify growth opportunities and contribute to new client acquisition or new types of existing client engagements.

• Identify opportunities for additional services.

• Maintain knowledge and information about industry trends and best practices to lead the development of market strategies and business plans.

• Actively participates in activities/industry events to advance the RSG brand.

Project Delivery and Management (60%)

• Provide operational direction on project goals and client deliverables.

• Manage project budgets, timelines, and resources to ensure successful delivery of projects.

• Responsible for full teams project delivery performance and ability to meet client expectations ensuring a high-level of client satisfaction.

• Provide oversight of the project portfolio and ensure alignment with organizational goals.

• Efficiently allocates resources, monitors and reports key performance indicators for project success.

• Drive accountability for key performance indicators, contingency planning and issue mitigation (e.g., difficult client conversations) to maintain high standards of performance and successful outcomes.

• Performs project-related tasks.

QUALIFICATIONS

Education and Experience

• Bachelors Degree

• Preferred areas of study: transportation, energy, market research, statistics, math, economics, psychology, geography, engineering, or a similarly relevant field of study

• Masters or other advanced degrees preferred

• 15+ years consulting and building domain expertise

Knowledge, Skills, and Abilities

• Proven ability to manage regional professional consulting teams and large-scale/complex projects

• Proven ability to consistently drive accountability for the performance of a team within the discipline

• Demonstrates understanding and ability to communicate strategic direction to a team to drive alignment

• Demonstrated ability to manage multiple medium-sized teams of people and projects to deliver projects within scope, on-time and on-budget with high customer satisfaction

• Proven ability to adapt team plans and priorities to address resource and operational changes

• Proven ability to lead with a quality, innovation, and growth mindset

• Demonstrated ability to independently make decisions and solve problems in accordance with policy, procedure, and business plans

• Proven ability to provide professional and technical guidance to employees, colleagues and/or customers

• Demonstrated ability to lead collaboration across functional areas to deliver work products, resolve issues, and develop new solutions/services

• Demonstrated ability to recruit, manage and develop people (e.g., performance and developmental goal setting, delivering performance feedback, participating in pay decisions, and productively participating in disciplinary action.)

• Demonstrated proficiency in conducting analyses using statistical packages, databases and spreadsheets, e.g. SPSS, Python, SQL, R, and/or Excel

• Strong executive presence and presentation skills

• Excellent written and verbal communication skills

• Demonstrated ability to communicate complex technical materials in concise and meaningful ways to project team members and clients

• Demonstrated ability to build new and maintain existing client relationships that lead to new business opportunities

• Has an established network of client/contacts that will serve business development

• Strong organizational and project management skills

PHYSICAL DEMANDS

• Requires periodic travel

• Frequently involves standing or sitting for prolonged periods.

• Operates a computer and other office machinery, such as a calculator, copy machine or computer printer.

• Frequently communicates with colleagues and clients. Must be able to exchange accurate information in these situations.

• Ability to uphold the stress of traveling.

• Ability to hike to remote locations carrying equipment.

RSG is not currently accepting H-1B applicants for this position. EEO/AA Employer/ Vet/ Disabled.?

CORPORATE VALUES

• Honor Commitments: We make commitments to our clients, collaborators, colleagues, and community and we stick to them. Our commitments are rooted in strong ethics, honesty, and integrity.?

• Embrace the Challenge: We enjoy and take pride in what we do. We are eager to take on challenges, be innovative, and put in the work required. We continuously strive to learn, share, and develop professionally.?

• Play as a Team: We respect the people we work with and enjoy working together in a collaborative, trust-based environment. We value diversity of thought and open communication. We support each other to deliver quality work, and to grow as individuals and as a team.?

• Think like an Owner: We constantly look for opportunities to provide more value. We provide a flexible environment to encourage people to explore new directions and to take ownership of their own and RSG's success.?

THIS DESCRIPTION IS A GENERAL STATEMENT OF REQUIRED MAJOR DUTIES AND RESPONSIBILITIES. IT DOES NOT EXCLUDE OTHER DUTIES AS ASSIGNED.