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Develop Others into a successful team aimed at increasing growth and market permeation by Continually building and nurturing agents through educational support on product information, selling skills, systems, and processes at United Healthcare Actively engage in the management and coaching of agent performance by implementing successful start strategy and guiding agents t
Posted Today
Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Help guide and educate customers about the fundamentals and benefits of consumer driven health care topics to select the best benefit plan o
Posted Today
In this role, you will have the opportunity to perform the following types of activities in leading edge technology Lead configuration activities for designing and building benefits based on approved business requirements Ensure that all configuration documentation is prepared, reviewed, and approved Collaborate, provide support, and participate in development of requirem
Posted Today
Create a positive experience and relationship with the member Help member set goals and develop a care plan to achieve those goals Proactively engage the member to manage their own health and healthcare Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician As needed, help the member engage with m
Posted Today
Set up plan structure and billing, eligibility collection and database loading Prepare materials such as plan documents and provider education aids Audit contract loads for adherence to quality measurers and reporting standards Work independently on complex requests and help team members solve complex problems Audit work of others to identify and process/coordinate correc
Posted Today
Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Educate customers about the fundamentals and benefits of consumer driven health care, guiding them on topics such as selecting the best benef
Posted Today
Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Com
Posted Today
Prepare and distribute approval notifications including creating documents for policy issue system Prepare MS Word documents for policy issue system and determine requirements for policy print system Create and maintain departmental files Issue and distribute Group Master policies and update Group Master Policy Database Mail out Group Policy Renewal letters Create and upd
Posted Today
Analyze and interpret data to identify trends, patterns and opportunities for the business and clients Communicate analysis and interpretation to appropriate audiences Produce, publish, and distribute scheduled and ad hoc client and operational reports relating to the development and performance of products, processes, and technologies Work with cross functional project t
Posted Today
Serves as the advocate for providers by demonstrating accountability and ownership to resolve issues Quickly and appropriately triage contacts from healthcare professionals (i.e., physician offices, clinics, billing offices) Seek to understand and identify the needs of the provider, answering questions and resolving issues (e.g., benefits and eligibility, billing and paym
Posted Today
Making outbound calls to assess members' current health status Visiting members in the hospital to prepare for transition home (varies by market) Identifying gaps or barriers in treatment plans Providing patient education to assist with self management Providing clinic and provider education Interacting with Medical Directors on challenging cases Coordinating care for mem
Posted Today
Making outbound calls to assess members' current health status Visiting members in the hospital to prepare for transition home (varies by market) Identifying gaps or barriers in treatment plans Providing patient education to assist with self management Providing clinic and provider education Interacting with Medical Directors on challenging cases Coordinating care for mem
Posted Today
Leads a team of Business Analyst Consultants and Sr Business Analysts Organize and prioritize multiple deliverables and timeframes with superior quality results Collaborate with stakeholders, development teams, and subject matter experts to understand business needs, define product requirements and specifications, and recommend solutions to complex business challenges Ide
Posted Today
Provide financial support and drive collaboration across the M&R Finance organization Compile, analyze, and present financial and operational information to senior leaders, including the M&R CFO Participate in forecasting and financial planning exercises, including reviewing national and/or market level trends, risks, and opportunities Prepare and review reporting summari
Posted Today
Translate business goals into marketing objectives and strategies that facilitate business growth by leveraging insights from data and setting clear metrics for success. Ensure a clear member benefit and call to action Prioritize various campaign requests supporting products, collaborating across the organization, setting clear direction and influencing senior management
Posted Today
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